The Consumer Affairs Department (CAD) is the only government agency with responsibility for consumer advocacy within the Federation and falls under the umbrella of the Ministry of Trade, Industry and Commerce & Consumer Affairs. The CAD is mandated to promote and safeguard consumer rights through the following key functions:
What We Do
Empowering consumers to make informed decisions while fostering accountability
Consumer Protection Laws play a crucial role in safeguarding the rights of consumers, ensuring fair...
Fixed penalties are set fines applied to specific consumer protection offenses. They allow for quick...
Price comparison is a crucial tool that enables consumers to make informed purchasing decisions by...
A complaint form is a vital tool that allows consumers to report issues regarding faulty...
Educational resources play a crucial role in empowering consumers by providing them with knowledge about...
The Food Basket consists of essential grocery items and medication listed under Statutory Rules and...
24 Jul, 2025 10:45 AM
17 Jul, 2025 08:10 PM
12 Jun, 2025 06:22 AM
24 Jul, 2025 11:02 AM
24 Jul, 2025 11:00 AM
19 Jun, 2025 09:28 AM
23 May, 2025 01:37 PM
23 May, 2025 01:37 PM
22 Sep, 2025 08:55 AM
12 Jun, 2025 06:24 AM
03 Jun, 2025 07:23 AM
03 Jun, 2025 07:20 AM
03 Jun, 2025 07:00 AM